Portfolio

Innovation

Recognition

XIP Recognition Award
Received on April 15th, 2015. Special recognition award for technology leadership and innovation in 2014.

Promotion
Received on April 1st, 2014. Promotion to Senior Director of Solutions, Xerox International Partners.

Promotion
Received on September 5th, 2012. Promotion to Director of Solutions, Xerox International Partners.

Mount Fuji Award - 2012

XIP Mount Fuji Award
Received on February 23, 2012. “Russell’s initiative and excellent support with the [Customer] account have proven invaluable to me and XIP.”

 

XIP 2011 Achievement Award

XIP 2011 Achievement Award
Received on February 27, 2012 for “extraordinary effort, leadership and creativity in driving our Business Results, Customer Satisfaction, Teamwork and outstanding behavior in enhancing XIP Value Add.”

Software Projects

Name

Dell OpenManage Printer Manager

Role

Program/Development Manager

Description

Enterprise Printer Management Software, a powerful printer management tool to monitor, manage and report on the status of network printers quickly and easily. The unique widget interface allows administrators to personalize information and reports that are most important to them — in a single unified graphical dashboard. As a web-based application, the app allows IT administrators to have quick access to real-time data and printer status reports for decision making and preventive actions.

Technologies Used
  • Adobe Flex/Flash
  • JBoss
  • PostgreSQL
  • SQLite DB
  • SOAP

Name

Android Demonstration Application

Role

Architect, Developer

Description

This demonstration application was created as a proof of concept for both vertical applications in the healthcare space and the ability to tie cloud services to printing devices.

Technologies Used
  • Android SDK
  • Eclipse
  • Dropbox API
  • Google Docs API
  • Google Calendar API

Name

INI Equilibrium

Role

Product Definition

Description

INI EQuilibrium helps businesses assure up time of their Avaya Voice Portal solutions by ensuring that each call is directed to an active application server. EQ ensures business continuity through load balancing and plugs seamlessly with the Avaya Voice Portal management interface.

Technologies Used
  • Tomcat
  • Spring/Hibernate
  • PostgreSQL

Name

INI AutoCall

Role

Product Definition, Development, Architecture

Description

INI AutoCall is a flexible and powerful proactive notification solution for outbound calling. Combining best-of-breed Campaign creation, management, and reporting capabilities with industry standard dialing technology, AutoCall directs contacts to interactive voice response Campaign applications and provides a productive caller experience.

Technologies Used
  • Tomcat
  • Java
  • Computer Telephony Integration (CTI) via JTAPI
  • Struts
  • PostgreSQL

Name

INI SureConnect

Role

Product Definition, Development, Architecture

Description

INI SureConnect is a customer contact center solution in which callers can leave their callback number. The caller’s virtual position in queue is maintained and when it is the caller’s turn to speak with a representative, their call will be returned.

Technologies Used
  • Tomcat
  • Java
  • Computer Telephony Integration (CTI) via JTAPI
  • Struts
  • PostgreSQL

Name

RazorLynx Intelligent Services Network

Role

Architect, Project Manager

Description

ISN was a unique product offering for the printer, copier and multi-function device marketplace that will revolutionize the Value Added Reseller (VAR) community’s approach to developing and maintaining customer loyalty and aftermarket service solutions. The web-based communications platform, gave VARs, Resellers, and Authorized Service Providers (ASPs), an automated way to effectively manage their customer base and build profitable, long-term relationships with both existing as well as new customers. For end users, ISN made placing inquiries, ordering supplies and requesting service far easier and more convenient than ever before.

Technologies Used
  • HTML
  • JavaScript
  • Java, Swing Client
  • JEE/EJB
  • Oracle

Name

Xerox PhaserSmart™

Role

Architect, Project Manager, Senior Developer

Description

PhaserSMART gathers information stored in a printer. It examines the information, diagnoses the issue and collects relevant solutions from the Xerox knowledge base. From there it either returns a solution specific to the problem or walks the customer through a troubleshooting tree with interactive support content.

Technologies Used
  • RESTful Architecture
  • HTML
  • JavaScript
  • ColdFusion
  • Oracle
  • Kana Knowledgebase

Personal Cloud App Development

Name

GameSwap

Role

Architect, Developer

Description

GameSwap was created as a fun and useful way to borrow from and share games with your friends.
GameSwap allows you to list your games and share them with your Lending Circles. Lending Circles are groups of
friends you’ve created to share certain games. You may have a Wii Lending Circle. Or maybe you want to create a
school Circle or a soccer team Circle. It’s up to you who to share your games with and for how long. The system
tracks the games and sends reminders when the loan time is almost up so you don’t have to remember where you
loaned games.

Technologies Used
  • HTML
  • JavaScript (jQuery, JSON, AJAX)
  • PHP
  • MySQL

Name

Fix, Freeze, Feast Website

Role

Designer, Developer

Description

The cloud presence for the best selling cookbook Fix, Freeze, Feast. Content includes an integration with the PayPal API to purchase follow-on products.

Technologies Used
  • HTML
  • JavaScript (jQuery, JSON, AJAX)
  • PHP
  • MySQL

Name

Make and Take Cloud Application

Role

Designer, Architect Developer

Description

Make and Take was online customer order management system specifically targeted at make ahead meals businesses. It integrated recipe definition and management, customer management, order workflow and e-commerce integration with PayPal.

Technologies Used
  • HTML
  • JavaScript (jQuery, JSON, AJAX)
  • PHP
  • PayPal API
  • MySQL